Questions people actually ask.
Straight answers about where TGAB stands today, what happens at launch, and how the account, platform, and pricing will work.
No. TGAB's licensed dealing entity has applied for an Investment Dealer licence and that application is still in progress. TGAB does not offer services, accept clients, or hold client money until it's granted — full detail in our regulatory status section.
Not yet. You can register your interest via "Open account" to be prioritised for onboarding once TGAB is licensed and live — no funds or documents are collected at this stage.
Launch depends on our regulatory licensing outcome, so we're not publishing a fixed date. Registered contacts get priority updates as milestones are reached.
US equities, listed options, and ETFs at launch, cleared through regulated institutional clearing partners. Futures, FX, metals, indices, fixed income, and digital assets are on the roadmap — see Markets for the full coverage table.
Standard KYC/AML onboarding: proof of identity, proof of address, and information on your financial situation and experience, consistent with a regulated dealer. Full requirements will be published with the final onboarding flow.
Eligible clients in jurisdictions where TGAB is lawfully permitted to offer services, who pass onboarding, suitability, and KYC/AML checks. TGAB will not offer services in jurisdictions where doing so would be unlawful, including sanctioned jurisdictions. See regulatory status.
Exact turnaround times will be published once the onboarding flow through the TGAB client portal is finalised. It's a full digital process — no paper forms.
Trading execution runs through a licensed third-party trading platform — TGAB doesn't build its own trading software. Account management, funding, and statements are handled separately through the TGAB client portal. See Platforms.
At launch, yes — via the trading platform's own web, desktop, and mobile apps, alongside the TGAB client portal for account management. No TGAB-branded app store listings exist today; nothing here is a claim otherwise.
Market, limit, stop, and stop-limit orders on equities and ETFs; single-leg and multi-leg strategies on listed options. Full detail on the Markets coverage table.
Our indicative pre-launch schedule is published on Pricing — commission per share/contract, exchange pass-throughs, and no hidden spreads. The final, binding schedule is confirmed at onboarding.
Account opening and maintenance are free in the current indicative schedule, with no monthly or inactivity charge. See the account & service fees table on Pricing.
TGAB does not accept client money before licensing is complete — there is nothing to safeguard yet because nothing is deposited. Once live, client assets are intended to be segregated from TGAB's own operating capital. See Security & trust.
Encrypted connections, role-restricted internal access, and data collection limited to what onboarding and regulation require. Details in our privacy notice.
Can't find your answer? Contact us directly or browse the help centre.